Range Trainer: Poker GTO — Support

Contact

Email support@aiva.is and we'll get back to you as quickly as we can. Include your iOS version and a screenshot if you're reporting a problem.

Frequently asked questions

How are the answers decided?

Preflop spots are graded against standard solver-derived opening and defense ranges and Nash push/fold equilibrium charts. All-in and postflop decisions are graded with computed pot odds and equity versus the opponent's actual range — the numbers are shown in every explanation.

What's free and what's Pro?

Free: 10 practice spots per day, the daily challenge, the tip of the day, and the first tip in each category. Pro: unlimited spots, the full tips library, and the profit & loss tracker.

How do I cancel my subscription?

Subscriptions are managed by Apple: Settings → your name → Subscriptions → Range Trainer, or the App Store subscriptions page. Cancelling stops the next renewal; Pro stays active until the end of the paid period.

Can I restore my purchase on a new phone?

Yes — open Settings inside the app and tap "Restore Purchases" while signed in to the same Apple ID.

Is my tracker data backed up?

Tracker data lives on your device (it's never sent to us) and is included in your normal iPhone backup. Deleting the app deletes the data.